Haya iOS Privacy Policy

Last updated: [2026.09.01]

1. Introduction

Haya (the "App" / "Service") is a life-sharing community designed for women aged 18 and above across the Arab world, operated by [Arwah Limited], located at [FLAT/ROOM 917A, BLOCK A, 9/F,NEW MANDARIN PLAZA,NO.14 SCIENCE MUSEUM ROAD, - TSIMSHATSUI,KOWLOON,HONG KONG] ("we", "us", "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the App.

By using the App, you consent to the practices described in this policy. If you do not agree, please do not use the App.

2. Information We Collect

• Account Information: username, email address, age confirmation, profile photo, and gender.
• User Content: photos, texts, and other content you post or share through the App, including comments and messages.
• Usage Data: features you use, pages you view, and interactions with content, along with timestamps.
• Device & Technical Information: device model, operating system version, app version, IP address, crash logs, and device identifiers where permitted by your device settings.
• Support Communications: if you contact us, we collect your message and contact details.
• Location Information: only if you grant permission and only where needed for a specific feature; we never collect location by default.

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the App and its features;
• Moderate content and enforce our Community Guidelines and Terms of Service;
• Respond to your support requests;
• Improve the App, develop new features, and analyze usage;
• Ensure security, and prevent fraud, abuse, or harmful content;
• Comply with legal obligations.

We do not use your data for advertising or profiling purposes without your separate consent.

4. How We Share Your Information

We do not sell your personal information. We may share it only:

• With service providers (cloud hosting, analytics, customer support, content moderation tools) that are contractually bound to protect your data;
• With legal or regulatory authorities when required by law;
• In connection with a merger, acquisition, or sale of assets;
• With your explicit consent.

5. Data Storage & Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit (TLS) and encryption at rest. Your diary entries and other content are treated as sensitive data and are access-restricted accordingly. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete content or your account, we will delete or anonymize the data within a reasonable period, subject to backup retention windows.

7. Your Rights & Choices

Depending on your jurisdiction (including, where applicable, the GDPR, Saudi Arabia's PDPL, and UAE Federal Decree-Law No. 45 of 2021), you may have the right to:

• Access, correct, or update your information;
• Delete your account and your data;
• Export a copy of your data;
• Withdraw consent or object to certain processing;
• Restrict or port your data where applicable.

You can exercise these rights from within the App or by contacting us at [developer@arwah.online]. We will respond within a reasonable timeframe.

8. Children's Privacy

The App is intended for users aged 18 and above. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected such information, we will take steps to delete it promptly.

9. International Data Transfers

Your data may be stored and processed in countries other than your country of residence. Where required by applicable law, including Saudi Arabia's PDPL, we implement appropriate safeguards and data-localization commitments for cross-border transfers.

10. Third-Party Services

The App may integrate third-party services (such as analytics and crash reporting). These services process data under their own privacy policies, and we limit their access to what is necessary.

11. Permissions & Notifications

We request camera and photo-library access only when you choose to upload content. We may send push notifications, which you can control at any time in your device settings.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes through the App or by other reasonable means. Your continued use of the App after changes take effect constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at [developer@arwah.online] or [FLAT/ROOM 917A, BLOCK A, 9/F,NEW MANDARIN PLAZA,NO.14 SCIENCE MUSEUM ROAD, - TSIMSHATSUI,KOWLOON,HONG KONG].